Terms of Service

1. Platform Nature: Referral & Matchmaking Role

REGENEVISE LLC is an independent patient matchmaking and clinical referral service. Regenevise does not own clinics, administer injections, prescribe medication, or provide direct medical care. Our sole function is to evaluate individual patient preferences and connect them with independent, board-certified healthcare providers specializing in cellular and regenerative therapies.

2. Medical Disclaimer & No Doctor-Patient Relationship

Stem cell therapy is considered experimental by the U.S. Food and Drug Administration (FDA) and is not FDA-approved for general orthopedic or systemic treatment. Individual outcomes vary significantly depending on biology, age, and disease severity.

3. Telehealth & Virtual Consultations

Virtual consultations conducted through our platform comply with applicable state telemedicine guidelines (including California telehealth consent rules). Users acknowledge the benefits and inherent limitations of remote assessments and agree to provide accurate, comprehensive medical histories to ensure safe specialist matching.

4. Cancellations, Deposits & Refund Policy

• No Clinical Guarantees: Due to the biological and highly individualized nature of regenerative cellular treatments, neither Regenevise nor network clinics guarantee specific clinical endpoints or recovery milestones.
• Virtual Consultation Cancellations: Free initial intake assessments must be cancelled at least 24 hours in advance to accommodate clinical staff scheduling.
• Procedure Scheduling & Deposits: For scheduled clinical procedures with network specialists, cancellations must occur at least 48 hours prior to the appointment. If cancelled with 48+ hours notice, deposits are eligible for refund. Cancellations within 48 hours without rescheduling forfeit the deposit to cover clinical preparation costs.

5. HIPAA Protections & Health Privacy

Regenevise implements strict electronic and administrative safeguards for all Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and HITECH. Intake forms, diagnostic images, and communication logs are transmitted via encrypted, compliant channels.

6. Limitation of Liability

To the fullest extent permitted by law, REGENEVISE LLC, its officers, directors, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from treatment decisions, clinical care outcomes administered by independent third-party physicians, or reliance on informational content hosted on this website.

7. Governing Law & Jurisdiction

These Terms and any dispute arising from the use of our website or referral services shall be governed by and construed in accordance with the internal laws of the State of CALIFORNIA, USA, without giving effect to any choice of law or conflict of law principles.